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Otávio Gonçalves

SR. CUSTOMER SUCCESS
LINKEDIN

Professional with experience in Customer Success, Sales, and Business Strategy, partnering with leading enterprises across Latin America to drive technology adoption and digital transformation. Currently serves as a Senior Customer Success Manager for LATAM and Brazil at LinkedIn, leading strategic initiatives focused on AI and LinkedIn Talent Solutions. Also actively contributes to Employee Resource Groups (ERGs), connecting innovation, diversity, and business impact across multicultural environments.

LinkedIn Summit - Recruitment in the AI Era and Business Impact

10/08 · 17:50 - 18:10
Beyond - Decoding Life

The evolution of Artificial Intelligence is redefining how companies attract, evaluate and hire talent. More than efficiency gains, AI agents inaugurate a new way of working, expanding recruiters' productivity, accelerating decisions and elevating the quality of the candidate experience. At the same time, topics such as trust, governance and responsible use of AI become fundamental for organizations that wish to innovate safely.